Here at Maxim, we believe mental health matters both in the workplace and in every part of life. It’s something we care deeply about, and we know it affects everyone in different ways.
In this guest post, we’ve asked our friends at AusPsych to shine a light on workplace mental health, including what it really costs and practical ways we can all support wellbeing every day.
Why workplace wellbeing matters (and how to strengthen it) – AusPsych
Workplace wellbeing is more than a buzzword. It’s a business essential.
Burnout and mental health conditions cost Australian businesses an estimated $11–12 billion each year through absenteeism, presenteeism, staff turnover and compensation claims. Therefore, prioritising mental health is both the right thing to do and a strategic investment.
Workplace mental health at a glance
To get a clearer picture, here are some additional stats on mental health and the costs of neglecting it:
- 1 in 5 Australians (4.3 million people) experience a mental health condition, including such as depression, anxiety disorders, PTSD and bipolar disorder each year (AIHW)
- Poor mental health costs Australia up to $936 million every day (over $300 billion annually) (HRM)
- Mental health now accounts for 1 in 10 workers’ compensation claims, rising nearly 20% in just one year (Safe Work Australia)
From burnout to poor mental health
While mental health conditions can stem from many factors – biological, psychological and social – burnout is widely recognised as a contributor to workplace-related mental health issues.
The World Health Organisation (WHO) defines burnout as:
- Feelings of energy depletion or exhaustion
- Increased mental distance from one’s job, with cynicism or negativity
- Reduced professional efficacy
According to recent data from the Leading Mentally Healthy Workplaces Survey Report, 46% of employees reported experiencing burnout in 2024, up from 44% in 2022.
Burnout doesn’t just appear overnight. It often develops from a mix of workplace factors and personal pressures. Signs include a loss of perspective, loss of coping skills and a sense of reduced control.
Related: Strategies to help you deal with financial stress
Workplace conflict = a driver of burnout
Workplace conflict is a major contributor to burnout if it’s not addressed early. Conflict can arise in many forms, from disagreements over workloads and resources to more serious issues such as bullying, discrimination or harassment.
Open communication, fair resource allocation and supportive leadership are vital in reducing conflict and protecting employee wellbeing.
Related: Psychosocial risks: Does your workplace meet requirements?
Benefits of mentally healthy workplaces
Creating mentally healthy workplaces to prevent conflict and burnout benefits both employees and businesses. Key advantages include:
- Improved productivity and performance
- Stronger bottom line
- Enhanced employee wellbeing and recovery support
- Better attraction and retention of talent
When employees feel supported and valued, they’re more engaged, motivated and resilient.
Related: Achieving small business owner wellbeing (data-led advice)
6 ways to boost workplace wellbeing
Whether you’re a business owner, manager or employee, you can contribute to a healthier work environment.
Here are six practical strategies:
- Promote open communication – Create space for honest conversations
- Model healthy work–life balance – Respect downtime and set boundaries
- Recognise and celebrate achievements – Show appreciation for effort
- Provide access to support services – Normalise using them
- Encourage professional growth and development – Invest in learning
- Foster a positive workplace culture – Lead with empathy and inclusion
The role of employee assistance programs (EAPs)
In addition to the above strategies, an employee assistance program (EAP) is a powerful way to support staff wellbeing. EAPs provide confidential counselling and resources that address personal and professional challenges.
Benefits include:
- Early intervention to prevent issues from escalating
- Reduced absenteeism and presenteeism
- Greater employee satisfaction and loyalty
- Enhanced company reputation as a progressive, caring employer
Recovery begins with connection
For anyone experiencing stress or burnout, recovery starts with connection. Talking to a trusted colleague, supervisor or health professional. Or partnering with someone to check in regularly can provide motivation and help make positive changes stick.
Balance can also be rebuilt through exercise, hobbies, social sport, art or nature – things that get us moving or bring joy and relaxation, or both.
Related: How to achieve business owner work-life balance
Positive workplaces drive success
Investing in workplace wellbeing benefits both employees and businesses. Focusing on mental health boosts engagement, productivity, job satisfaction and innovation, while reducing absenteeism and staff turnover.
Supported employees perform at their best, creating a positive work environment that drives long-term business success.
For further information on mental health and EAPs for your business, please contact AusPsych directly on 02 4926 1688 or send an email to admin@auspsych.com.au
Guest profile
AusPsych is an Australian privately-owned psychology practice providing a range of psychological services, including tailored EAPS. Their highly talented and qualified staff are passionate and genuine about helping clients build mentally healthy workplaces. They have offices in Newcastle, Lake Macquarie, the Hunter and Upper Hunter regions, plus Associate offices throughout regional NSW, Sydney and beyond.
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